Safety, supervision and limits
An AI service that touches mental health lives or dies by its safety design. This page states ours plainly — including what Teman will never do.
Scope — what Teman is for
Support for everyday struggles. Nothing more — and we say so at every step.
The escalation protocol
Four steps, running on every conversation.
Quality, measured by humans
Supervision isn’t a policy page — it’s a weekly operation with numbers attached.
Your data, your call
What we will never do
- Never pretend the AI is human — every screen says what it is
- Never diagnose, prescribe or claim to treat
- Never let the AI carry active risk alone — humans take over
- Never sell data, and never use conversations for advertising
- Never serve under-18s at launch — the safe design for young people is still being built
How each of these promises is grounded in law — licensing, titles, referral independence and data — is set out in Legal & compliance.
Teman is support, not emergency care, and not a substitute for professional medical advice. In an emergency, call 995.