Pricing that meets people where they are
Private counselling in Singapore typically runs S$130–400 per session (median ≈ S$200). Teman is the affordable first door — you can talk without an account for a short run of exchanges, and a free account keeps it going — and an honest signpost to a human when that’s what you need. Counsellor sessions are billed at the counsellor’s own fee, collected by Teman on their behalf.
Frequently asked
The questions people ask before they trust something like this.
Is this therapy?
No. Teman provides emotional support and guided self-help built on a practising counsellor's frameworks. It does not diagnose, treat or replace professional care — and when a situation calls for it, we say so and help you find it.
Is it really an AI talking to me?
Yes — and we never pretend otherwise. What stands behind it is different: two curated knowledge bases, distilled counsellor experience, and a panel of qualified counsellors who set the frameworks it works from and take referrals when you want a person.
Is Teman a licensed health service?
Counselling is not a licensed healthcare service in Singapore today. Teman is designed to stay outside clinical and medical-device territory — no diagnosis, no treatment, no reserved titles. See Legal & compliance.
What happens if I'm in crisis?
A fixed screen — not the AI — reads your message before any reply is written. It stops the conversation and answers with the 24/7 human lines (1771, SOS 1767, and 995 for immediate danger), and it stamps the conversation as flagged so a crisis cannot be lost among ordinary sessions. The AI is never the only thing in the room.
Who are the counsellors on the panel?
Qualified counsellors, benchmarked to a Master of Arts in Counselling & Guidance standard (the NTU/NIE path), who set the frameworks Teman works from and take referrals when you want a human. Each profile lists its own credentials.
How is my privacy protected?
Encrypted in transit, and held on Teman's own server in Singapore under Singapore's PDPA — never sold, never used for advertising. Not encrypted at rest; we say so rather than imply otherwise. A counsellor reads a conversation only when you take it to them.
Who is Teman for?
Adults 18 and over in Singapore (more of Southeast Asia to come): stress, anxiety, sleep, relationships, loneliness, low mood, grief — the space between 'I'm fine' and 'I need a clinic'.
Can I cancel anytime?
Yes — month to month, two taps, no fee, and your check-in history and session records stay yours.