About us
Teman is an AI companion built on two curated knowledge bases and the distilled experience of practising counsellors — supervised and audited by a panel of qualified human counsellors, in real time and weekly.
Four layers behind every reply
Each layer is maintained separately, reviewed by the counsellor panel, and versioned.
The supervision loop, in practice
This is the part most AI products don’t have: qualified humans reviewing the work — during it, and after it.
Real-time review
When risk is detected, the conversation is flagged to a duty counsellor immediately. 100% of crisis-flagged conversations are reviewed by a qualified counsellor the same day.
Weekly sampling
About 1 in 10 ordinary sessions are pulled for audit each week and scored against a professional quality rubric — listening quality, safety, appropriateness, next steps.
Improvement cycle
Every audit finding is reviewed by the panel monthly and fed back — into the knowledge bases, the conversation design, and the risk-detection patterns.
Who supervises the AI
What a conversation looks like
Chat — whenever it hits
Unstructured, in the moment. Grounding first, then gentle structure: what’s heaviest, what pattern runs underneath, one step to take with you.
Audio — the same Teman, spoken
Not a different service: the same AI companion you chat with, except you talk and it answers out loud. 30 minutes, with a written recap and a suggested next step.
Check-ins — four areas
Four sliders over the parts of life that actually move: yourself, your close relationships, work or study, and the whole of it. Thirty seconds, plain language, and a line that shows which way things went. Never a diagnosis.
Where the limits are — plainly
Teman is support, not emergency care, and not a substitute for professional medical advice. It does not diagnose or treat. It is built for adults 18+ at launch. When your situation needs a clinician — or an ambulance — Teman says so and points you to one. In an emergency, call 995; for 24/7 support, 1771 or SOS 1767.